Privacy Policy

Protecting your privacy is important to ena partners inc. ("ena partners", "we", "our," or "us") and the MIYABI team, and we strive to keep your personal information confidential. The purpose of this Privacy Policy (“this Policy” or “this service”) is to inform you about the types of information we collect about you when you visit www.miyabijapan.co.jp and our other web domains that incorporate this Policy.
Please take a moment to read this Policy to learn how we handle your personal information. If you have any questions regarding this Policy, please contact us using the contact information at the end of this Policy. By continuing to use our Websites you agree to the terms of this Policy.

Scope of Personal Information
Within the framework of the Personal Information Protection Law, "Personal information" is construed to encompass details pertaining to identifiable living individuals. This includes, but is not limited to, names, birth dates, and addresses. Additionally, it covers data that could facilitate the identification of an individual through means such as telephone numbers, contact details, and unique identifiers like facial characteristics, fingerprints, voiceprint data, and health insurance certificate insurer numbers.

Collection of Personal Information
As part of our registration process, we might request personal details such as your name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number, among others. Furthermore, we may gather information pertaining to transaction histories and payments involving you and our business associates. This includes collecting data from our network of partners, which encompasses entities like information providers, advertisers, and advertisement distribution channels, and may contain personal information related to our users.

Purpose of Collection of Personal Information
The purpose of collecting and using personal information is as follows.
1. Facilitating the provision and management of our services.
2. Addressing user inquiries, which encompasses verification of user identity.
3. Dispatching communications about new features, updates, promotions, and other aspects of our service, as well as additional offerings from our end.
4. Conducting essential maintenance and issuing critical updates.
5. Identifying and mitigating misuse of our service, including violations of terms and prevention of fraudulent or inappropriate usage.
6. Enabling users to access, modify, or remove their registered information and to monitor their interaction with our services.
7. Implementing charges for paid aspects of our service.
8. Undertaking activities that are directly related to or support the aforementioned purposes.

Modifications to the Purpose of Use
1. We reserve the right to modify the purpose for which personal information is utilized, provided such a new purpose bears a reasonable connection to the original intent for which the information was collected.
2. Should there be any alteration in the purpose of utilizing personal information, we commit to informing our users of such changes. This will be accomplished either through direct notification to the users or by public announcement on our website, employing a communication method deemed appropriate by us.

Disclosure of Personal Information to Third Parties
1. We are committed to not disclosing personal information to any third parties without obtaining prior consent from the user, except under the following circumstances. These exceptions are not applicable when disclosure is in accordance with the Personal Information Protection Law or other relevant regulations:
a. In cases where it is imperative to safeguard the life, health, or property of an individual and obtaining consent is impracticable.
b. In situations deemed critically necessary for enhancing public health or fostering the healthy development of children, where obtaining consent proves to be challenging.
c. When cooperation with government agencies, local authorities, or their appointees is required by law for executing specific tasks, and obtaining consent could potentially impede these operations.

2. Prior to providing personal information to third parties, we will ensure transparency by announcing or notifying the following details, in addition to informing the Personal Information Protection Commission:
a. Inclusion of third-party provision in the purpose of use.
b. Specific data items to be shared with third parties.
c. The method of sharing with third parties.
d. The right of individuals to request cessation of their personal information being shared with third parties.
e. The procedure for individuals to make such a request.

3. Notwithstanding the above, personal information may be shared with third parties in the following scenarios:
a. When outsourcing the processing of personal information to a third party, to the extent necessary for fulfilling the intended purpose of use.
b. In the event of a business transition, such as a merger or acquisition, where personal information is transferred as part of the business assets.
c. When personal information is to be jointly used with specified parties, provided that individuals are informed in advance or can easily ascertain the particulars of the shared use, including the nature of the information shared, the scope of joint users, the purpose of joint use, and the identity of the party responsible for managing the shared personal information.

Access to Personal Information
1. Upon request from an individual for access to their personal information held by us, we are committed to providing such information promptly, barring certain exceptions. If access to personal information is to be restricted or denied, we will inform the individual of this decision without undue delay. A processing fee of 1,000 yen will be applied for each request for access to personal information, subject to the following conditions where disclosure may be wholly or partially withheld:
a. If disclosure poses a potential threat to the life, physical well-being, property, or other rights and interests of the individual or third parties.
b. If disclosure could significantly obstruct the smooth operation of our services.
c. If disclosure would constitute a violation of other legal obligations.

2. Despite the stipulations of the above paragraph, it is our general policy not to disclose these information, such as browsing history and characteristic data, except as required by law or under specific, justified circumstances.

Amendment and Deletion of Personal Information
1. Users have the right to request the correction, supplementation, or deletion of their personal information held by us if they believe it to be inaccurate. Such requests should be made in accordance with the procedures we have established (hereafter referred to as "amendments").

2. Upon receiving a request for amendment from a user, we will assess the request promptly. If we find the request to be justified, we will make the necessary amendments to the personal information without undue delay.

3. We will inform the user promptly of any amendments made to their personal information in response to their request or, should we decide not to make the requested amendments, we will also communicate this decision promptly.

Suspension or Deletion of Personal Information
1. Upon request from an individual to suspend or delete their personal information on the grounds that it is being processed beyond the initially stated purposes or was acquired through deceitful means, we will promptly undertake an investigation into the matter.

2. Should the investigation substantiate the need to comply with the request, we will cease the use of or delete the personal information in question without undue delay.

3. Following the decision to suspend or not to suspend the use of personal information, as dictated by the outcome of our investigation, we will communicate this decision to the individual promptly.

4. However, in instances where suspending the use of personal information would entail significant costs or prove to be challenging, and if there are viable alternative measures available that can adequately safeguard the individual's rights and interests, we may opt to implement such alternative solutions instead.

Amendments　

1. The contents of this policy may be changed without notifying the user.
2. The solo and only governing language of this Policy shall be Japanese. If an English translation hereof is made for reference purpose, only the Japanese version shall be regarded as original and have the effect of a contract and such English translation shall have no legal effect.

3. Unless specified otherwise, the changed privacy policy shall take effect from the time it is posted on this website, so please check the most recently posted version whenever you visit this Website.